I will tell you real stories...
So Dr Shakedown (anonymous through content)
What is your reality story?
Their reply. .....
I had problems with ESA JSA transtion after an appeal
It took my Mp about 10 weeks to sort it out. They made 9 mistakes in my case including wrong NI Number and mispayments
Late payments, Computer faliures, Utter chaos and farce.
The climax came a week after an #IDS statement about no one should have any problems from ESA to JSA!
With that I prepared legal action against the DWP
I recieved the letter from Mark Hoban and took it to my Jobcentre and presented it to the advisor.
Peace finally reigned and they gave me a special payment and an apology and my local JCP was kept under watch from a high level.
I had direct contact with Jason Feeney at the DWP who was the operations manager.